Carers Portal

Are You A Carer

Contents

  1. Are You a Carer?
  2. Contact Carers Direct
  3. Your Rights
  4. Finance and Law
  5. Local Support For Carers
  6. Carers Week!
  7. Manchester Carers Centre

Are You a Carer?

If you are please let us know (add a form/ link to contact the surgery ) -we may be able to help you.

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Telling people Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you’re a carer is important so they understand and can support you.
  • Taking a break Caring for someone can be a full-time job, but it’s essential that you take time out for yourself too. Read our guide to accessing breaks and respite.
  • Housing and carers Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

 

Contact Carers Direct

Telephone 0808 802 0202 Helpline or visit https://www.carersmanchester.org.uk/

Are you an unpaid carer? Do you have a question about your caring role or are you looking for support?

Call us on 0161 543 8000, we are open 10am – 4pm Monday – Friday (except bank holidays). Our busiest times are between 11am and 2pm.

The Contact Point acts as a first point of contact for support for unpaid carers in the Manchester City Council area, who require advice and support.

 

 

Your Rights

Right to an Assessment

As a carer you are entitled to request an assessment. This is completed by Manchester City Council’s adult social services department. To receive an assessment, you may be referred from an organisation currently providing you with support. In all other cases you need to speak to the Carers Manchester Contact Point, who can make a request for an Assessment to be undertaken.

If you have already had an assessment but think you need a review of your support plan or your circumstances have changed, you should contact the Contact Point, rather than go directly to the council.

The Carers Manchester Contact Point can provide you with advice and guidance around the assessment and additional information and support around your caring role. Visit our carers assessments page for more information.

Protection from Discrimination

If you are looking after someone who is older or disabled, the law will protect you from direct discrimination or harassment because of your caring responsibilities. This is because you are counted as being ‘associated’ with someone who is protected by the law because of their age or disability.

The Carers UK website has more information. It explains discrimination by association and harassment. This may be useful if you feel you have been treated unfairly because of your caring role.

It also explains other forms of discrimination. This may be useful if you feel the person you are looking after has been treated unfairly because of their age or disability. This may include unfair treatment in relation to the workplace, education, housing, when buying goods or services or accessing public services.

Rights in Work

Carers (like all employees) are entitled to the right to request flexible working from the first day of working with their employer; this is a statutory right. As a carer you may be given more favourable rights and allowances contractually, but this is down to your employer.

Carers also have a right to unpaid carer’s leave from the first day of employment. Carers can take up to 1 week of carer’s leave every 12 months, but it can be taken flexibly as needed, for example in half days.

The best way to see what rights you have with your employer is to see if they have a current carers policy. This should address any additional ways they are willing to support you in your caring role.

There is more information about your rights in work on the Carers UK website – and more information about flexible working on the Carers UK website and ACAS website.

Rights with health services

You have a right to ask your GP practice to be identified as a carer on your records. This can help you to get access to a free flu jab and potentially other public health campaigns. If you would like a flu jab, speak to your GP or pharmacist.

As a carer you also have rights when the person you care for is in hospital. Hospitals need to identify you as a carer and should speak to you before the person you care for is discharged from the hospital.

You can find more information about these issues on the Carers UK website, using these links:

Legal Rights

It is very important that carers plan for their own future and that of the person they care for.

Age UK has some useful information on their website on legal issues and information such as making a will, power of attorney and paying for a funeral.

Greater Manchester Mental Health NHS Foundation Trust have put together this useful booklet on Lasting Power of Attorney advice for carers, family and friends.

Carers UK Quick Assessment Tool

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring:

  • Benefits for carers Directing carers to the benefits that can help them in their caring role
  • Benefits for the person you care for Advice and information on helping the person you look after get the benefits that they are entitled to
  • Death and benefits How your benefits maybe affected after the death of the person you look after and what happens to their benefits
  • Managing someone’s legal affairs Advice for when carers find they have to take over the legal affairs of the person they are looking after
  • Other benefits Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring
  • Personal and household finance Advice on keeping a tight rein on household and personal finance for carers
  • Social fund
  • Tax credits Information on claiming tax credits and whether you might be eligible

Local Support For Carers

There are a number of local services available to support carers in our community.

 

The Manchester Carers Network organise a wide range that allow carers to improve existing skills and develop new ones. Our Network

Manchester Carers Centre

Carer support service

Contact details

Bridge 5 Mill, 22A Beswick Street, Ancoats, Manchester, Lancashire, M4 7HR

0161 27 27 27 0

admin@manchestercarers.org.uk

www.manchestercarers.org.uk

We provide free community services for carers in Manchester.

Our services include information and advice, emotional support and practical help, community drop-ins to meet other carers, breaks and social activities and access to grants and training.

Opening times: Tuesday – Friday 10.00am – 4pm

  • Carer support groups / activities
  • Education training and carers in employment
  • Parent carers
  • Young and young adult carer services

 

Page last reviewed: 16 May 2025
Page created: 02 December 2022